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A Confident Caring Approach to Crisis

Critical Incident

What is CISM?

CISM (Critical Incident Stress Management) is a standardized comprehensive crisis intervention and stress management program. The objective is to reduce negative impacts of an event on the groups and individuals involved.

CISM is voluntary, confidential, and educational. Members of the PACE CISM Team are specifically trained regarding stress reactions, coping, and stress education.

A response is not dictated just because contact was made. It is through discussions and consultation(s) between the Team and the requesting agency that a decision for an appropriate response will be made.

What is Critical Incident?

"A critical incident is an unusual, traumatic event that has an impact on groups of people and may overwhelm their ability to cope."

Line of duty death
Work site death
Near miss accident
Multiple casualties
Serious injury
Unusual nature of tragedy
Unique circumstances
Significant media attention
Compounding events
School/Team crisis
Well known victim
Visually traumatizing events

The PACE CISM Team provides the following services:

Coordination of resources
School Responses
Information Meetings (briefings)

The PACE CISM Team does NOT provide the following services:

Ongoing counseling/therapy
Operational debriefings
Crisis line services

A few common signals of a stress reaction:

Physical Cognitive Emotional Behavioural
chills confusion fear withdrawal
thirst nightmares guilt antisocial
fatigue uncertainty grief inability to rest
nausea hyper vigilance panic intense pacing
fainting suspiciousness denial appetite loss
twitches intrusive images anxiety hyperalert
vomiting blaming agitation substance ab.
dizziness poor problem sol. irritability
weakness poor abstract think. depression
chest pain poor concentration intense anger
headache disorientation outbursts

Things to try

Appropriate physical exercise combined with relaxation and nutrition - structure your time - keep busy - talk to people - reach out - maintain as normal schedule as possible - don't label yourself crazy - keep a journal - ensure plenty of rest - spend time with friends - stay away from alcohol and/or drugs - give yourself permission to feel rotten and share your feelings with others - do things that feel good to you - don't make any "big" life decisions - eat well balanced & regular meals -

CISM Team Objectives

STABILIZE individuals and groups to prevent escalation of stress reactions
MITIGATE acute signs and symptoms or stress
RESTORE individuals to adaptive functioning
FACILITATE access to higher level of care in necessary

The following agencies and organizations contribute to the PACE CISM TEAM:

Contact Information

Phone: 780-832-7788